What to do if you did not receive a verification code during mobile verification

Please sign out, restart the app, then sign back in to your account and try verifying your mobile number again.

In the mobile verification screen, please select your country/location from the "Country" list, then type your phone number WITHOUT the country code. Note that the country code is auto-filled depending on the country you have selected.

​​​​

It usually takes a few seconds to receive our verification code, and note that it could come from an unnamed number. The message would say something like:

P-0000 is your verification code for Hello Pal

If it still doesn't work for you, please contact us at [e-mail] and reply with your mobile number and country code so we can troubleshoot further.